1. Start at the home page
The first step is to go to the Marketplace Platform home page. In the top right corner, you'll see a «Login» or «Authorization» link. Click on it.
2. Select «Forgot Password?»
Under the login and password fields, you will see a «Forgot Password?» or similar link. Click on it. This will redirect you to the password recovery page.
3. Enter your email
The password recovery page will prompt you to enter the email associated with your Marketplace Platform account. Make sure you enter the address you used when you registered.
4. Get a link to reset your password
After entering your email, click the «Submit» or similar button. You will receive an email at the address provided with instructions on how to reset your password.
5. Follow the link in the email
Open the email you received and click on the link provided in the email. This will redirect you to a page where you can create a new password for your account.
6. Create a new password
Follow the instructions on the page to create a new password. Come up with a strong password consisting of letters, numbers, and special characters. Make sure the password is strong but also easy for you to remember.
7. Confirm the new password
After creating a new password, you will need to enter it again to confirm it. Make sure that the password entered both times is the same.
8. Log in to your account
After successfully resetting your password, return to the Marketplace Platform home page. Enter your login (usually your email address) and the password you just created.
9. Confirm Recovery
After entering your username and password, click the «Sign In» or similar button. If everything is entered correctly, you will be redirected to your personal account.
10. Verify your information
After logging into your account, make sure the information in your profile is up to date. If necessary, update your contact information or other information.
By following this step-by-step guide, you should be able to regain access to your Marketplace Platform account without any hassle. If you have any difficulties or questions, don't hesitate to contact our support team — we are always ready to help you!